Conversation Assist Agent Experience
Conversational access to self-service processes ContentHow Digital Assistant worksReduced Customer Service CostsApps that power smarter conversationsCase Management First, the application receives the information input from the human, which can be either written text or spoken phrases. If the input is spoken, ASR, also known as voice recognition, is the technology that makes sense of the spoken words and translates then into a machine readable format, text. Adaptive Understanding Watch this video to learn how Interactions seamlessly combines artificial intelligence and human...